Crypto FAQ
Gain deeper crypto insights and accelerate growth with our AI analytics. Make data-driven decisions that deliver outstanding results.
Your security comes first. Blue Orion employs bank-grade encryption, two-factor authentication (2FA), and cold storage for digital assets. We adhere to stringent financial regulations in Italia and are subject to regular audits. Client funds are insured against unauthorized access, so you can trade with confidence.
- Step-by-step tutorials and 24/7 support
- Risk-free demo for practicing with virtual funds
- Automated tools that handle the hard work for you
- Start modestly (from just ) and learn as you trade!
Withdrawals to bank cards are processed within 1-3 business days in most regions. Crypto withdrawals to external wallets are typically completed in under 30 minutes. Processing times may vary based on your bank and verification status.
Our revenue comes from premium features and volume-based partnerships with exchanges—not from user fees. No hidden charges—you always see the exact transaction amount before you confirm.
Yes, Blue Orion is available in most countries worldwide (over 98 and growing). Simply select your country during sign-up to confirm availability and view localized payment options. We comply with all local regulations to keep your trading secure and lawful.
- AI-powered recommendations - Receive personalized coin suggestions tailored to your risk level
- Ready-made portfolios - Curated bundles (e.g., "Starter Pack", "DeFi Bundle")
- Live market signals - Real-time buy and sell alerts for leading cryptocurrencies
Support is available 24/7 via live chat or email at info@sereno-bitrow.com. We typically respond to urgent enquiries within 15 minutes.
-
Licensed Service
- Registered with FinCEN, the FCA, and CySEC
- Periodic audits by independent firms
-
Country-Specific Rules
- Automatic geo-compliance: Our platform adapts to your country’s regulations
- KYC verification where required by law
-
Your Funds Are Safeguarded
- Bank-level security (the same as your online banking)
- 95% of assets held in offline cold storage
-
Traditional Payments
- Visa/Mastercard (2.9% fee)
- Bank transfers (SEPA and SWIFT – 0% fees)
- PayPal (instant processing)
-
Crypto Deposits
- Direct crypto transfers (BTC, ETH, USDT — 0% fees)
- QR code scanning for mobile wallets
Crypto Support
Customer Service & Support
For any inquiries, please contact our partner broker directly. If you don’t have an account with a trusted brokerage partner, let us know and we’ll help you get set up. If you encounter any issues with your trading partner’s support, reach out to us and we’ll work to resolve them.
Support Hours
Our customer support team is available 24/7 without interruption. In the rare event that immediate assistance isn’t available, rest assured our support specialists will respond to your request as quickly as possible.
